Time flies, and without realizing it, 2023 has arrived, and the Spring Festival is getting closer. Looking back over the past month, with the spread of the epidemic, most project employees in all regions of the Group suffered from COVID-19 infection. The shortage of personnel was serious, and the pressure on food and beverage supply increased sharply. In times of emergency and crisis, each project team does not complain or retreat, adheres to customer needs as the center, overcomes difficulties, moves forward bravely, and fully adheres to the catering supply line, shining the service brand of Jianliyuan with actions!

▲Mercedes Benz restaurant staff are stir frying dishes

【Beijing Region】

       In early December, the COVID-19 in Beijing began to spread in a large area, and worries and fears gradually spread. The spread of the epidemic has caused a significant reduction in productivity for many projects, resulting in an extreme mismatch between personnel and workload. Among them, Mercedes Benz has the greatest pressure to ensure supply. In order to complete the annual production plan, all employees of Beijing Benz are stationed at the factory and operating in a closed environment. The heavy pressure of ensuring safety is overwhelming the restaurant team. However, even in the face of hardship and exhaustion, Jianliyuan people never give up, but face difficulties head-on and move forward courageously. As the regional chief of Beijing's second district, Gao Lianxiu, said, "At critical moments, each of us must take the lead, complete the tasks assigned by the clients without compromise, and never take a step back

▲Mercedes Benz restaurant staff are cutting and preparing dishes

▲Mercedes Benz restaurant employees are making noodles

       During more than a month of closed security, the regional chief repairman and regional manager Gao Mingzheng led the project leaders of the Mercedes Benz restaurant to stay on site, making floor mats, sleeping on tables every day, and even not taking a hot shower for a month. During this period, they are required to provide 5 meals per day, totaling 30000 boxed meals, and deliver them to 36 locations on time. Employees start their day's work at three or four o'clock in the morning, working fifteen or sixteen hours a day.

▲Mercedes Benz restaurant employees sleep on the ground

▲In the morning, Mercedes Benz restaurant employees prepare to deliver meals

       Mercedes Benz MFA restaurant manager Wang Jing's father passed away. She traveled 700 kilometers home to handle her father's affairs, and on the third day, she bravely endured her grief and rushed back to the work site to continue fighting with everyone.

▲Wang Jing at work

       Xie Shuifu, Secretary of the Party Branch of Beijing Company and Director of Group System Safety, led a team of 15 party members and functional personnel from the Beijing region to support the Mercedes Benz project. Even if one is sick, they still endure various discomfort symptoms, persist in sharing meals with everyone, and set an example and role model.

▲Mr. Xie will prepare meals with everyone

       Every member of the Party member vanguard always maintains a high spirit of fighting. They are not afraid of difficulties, charge forward, and always place the "Party Member Pioneer Post" sign in an exceptionally prominent position, demonstrating their identity as Party members and interpreting the exemplary role of pioneers through actions!

▲Party members and vanguard members are working

    In this battle against the epidemic and ensuring supply, many projects in the Beijing region have encountered operational difficulties. The restaurants of Ditan Hospital, the Fifth Medical Center of the People's Liberation Army General Hospital, Friendship Hospital, Beijing Cigarette Factory, and North China Air Traffic Control Bureau have all encountered severe pressure to ensure supply. The multiplied workload, the extremely short staff, and the COVID-19 condition that may be encountered at any time are constantly testing the physical and psychological health of each operation team. Almost all employees in the Tianjin region have also tested positive for the virus. Employees take turns on duty, overcome difficulties, withstand pressure, and ensure the normal operation of the project! In the more difficult times, the people of Jianliyuan have unleashed unprecedented combat power. Under the leadership of regional and restaurant managers, various projects have withstood the impact of the epidemic and successfully concluded 2022.

▲The restaurant staff of Ditan Hospital are delivering meals

▲Staff at the cafeteria of the Fifth Medical Center of the People's Liberation Army General Hospital are preparing meals

▲Beijing Cigarette Factory Restaurant Employees Prepare to Open Meal

【Shandong Region】

       After receiving the news that the Haier Park area in Qingdao Development Zone urgently needed support due to personnel infection, personnel from functional departments in Shandong Province quickly provided assistance. Everyone go down to the restaurants of various business units in Haier Park to help with on-site meal sorting and preparation. Even in the face of the attack of COVID-19, we still have no fear and continue to help Haier Park survive the most difficult week, ensuring the normal food supply in the park.

▲Functional personnel from Shandong region gather at Haier Park to prepare for support

       As the end of the year approaches, CRRC has also begun to make every effort to meet its annual production targets. However, the rapidly spreading epidemic has put great pressure on the catering supply of CRRC restaurants. The restaurant staff remained at their posts and received timely support from sister units in the area, resulting in a maximum daily meal supply of 6500. At the same time, a certain naval fleet restaurant and a naval academy restaurant are also facing great pressure to ensure supply. As part of the military project, the two restaurants have been implementing closed management, but the impact of the epidemic has not been stopped, and restaurant employees have gradually tested positive. The project team worked hard to overcome difficulties and successfully completed the guarantee task.

▲The staff of CRRC Restaurant are serving meals

       In Jinan, regional manager Zhang Yali, as well as all district managers and restaurant managers, stayed on site and fought alongside the employees. The projects of Shandong Provincial Department of Justice, Shandong Provincial Prison Management Bureau, and Jiteng Prison have been operating in a closed manner until now. The Shandong Provincial Government Restaurant and the Jinan Municipal Government Long'ao Building Restaurant have also been closed for more than a month, with employees living and eating in the restaurants. In mid December, the restaurant suffered another severe impact from the epidemic. As the number of employees decreased day by day, the provincial restaurant went from more than 60 to only 14 people, and the number of employees at Longao Restaurant decreased from nearly 150 to 23. At a critical moment, Zhao Xinjian, the manager of the provincial restaurant, and Wang Shiqi, the deputy manager, persisted in their work despite their illness. Zhang Deqiang, the manager and deputy manager of Longao Restaurant, bravely took on the heavy responsibility despite being quarantined for positive results. The managers demonstrated a strong sense of responsibility and dedication, ensuring the normal operation of the site.

▲Shandong Provincial Department of Justice Restaurant staff preparing to serve meals

       Zhengzhou, starting from mid to late October, almost all projects have implemented closed guarantees, and all employees are working in restaurants as floor mats. The Southeast Postal Area restaurant was closed for one and a half months, serving 4 meals per day and increasing the daily serving capacity from 2000 to 8000. District manager Sun Zongyong and restaurant manager Zhao Jianshen took the lead in guarding the scene and successfully completed the security task.

▲Postal staff are picking up meals

【Shenyang Region】

       Many projects in the Shenyang region are also facing severe pressure to ensure supply. Faced with the sudden outbreak of the epidemic and the constantly infected employees, Qi Lianxi, the restaurant manager of the First Hospital of Medical University, Rong Jingfeng, the restaurant manager of BMW PT, Wang Qiuling, the restaurant manager of Sci Tech Innovation, Na Yao, the restaurant manager of Michelin, Fei Qiong, the restaurant manager of Shenyang Haier, and Li Xiu, the restaurant manager of Shenyang Second Prison, led the team to overcome the personnel gap, closely follow customer needs, and excellently complete various security tasks. Many managers take up their posts while sick, leading by example and setting a good example, demonstrating outstanding performance.

▲Employees of Shenyang Haier Restaurant are transporting restaurant ingredients and supplies

       Faced with the sudden outbreak of the epidemic, 37 employees of Changchun FAW NBD restaurant voluntarily stationed on site and strictly guarded the front line of epidemic prevention and supply. Everyone is not afraid of the cold and works tirelessly, serving nearly 6000 meals per day. Cooks, pastry chefs, and dishwashers all face enormous workloads, working tirelessly day and night. At the same time, everyone also needs to overcome the cold and rudimentary accommodation environment. Nevertheless, not a single member of the team backed down, and everyone persevered and made efforts to safeguard the orderly production of Changchun FAW!

▲Changchun FAW Restaurant noodle staff are working

       Jinzhou Petrochemical has implemented closed management twice in a row, each time for about 10 days. During this period, the daily dining volume increased from 800 to 6000, and all meals were delivered in boxed meals. The breakfast staff starts working after 3am. During this period, restaurant manager Wang Bin led his employees to station on site, and some colleagues put aside their elderly and children at home and wholeheartedly devoted themselves to providing security. In order to ensure that the petrochemical workers have enough to eat and eat well, everyone wakes up early and works late, even persisting in their work despite illness, without any complaints or regrets, and doing their best.

▲Employees at Jinzhou Petrochemical Restaurant are packing boxed meals

       The restaurant of a military academy in Dalian is completely closed for up to half of the year. Recently, due to the impact of the epidemic, all restaurants have implemented boxed meal delivery. There are not enough delivery vehicles, so employees use hand carts to deliver meals. Regardless of wind, frost, rain, or snow, the restaurant delivers 10000 boxed meals to more than 50 student teams and government offices on time every day. The average working time of employees is over 15 hours per day. In addition, the restaurant also fully cooperated with the school to complete the food supply and disinfection and sterilization of the accommodation environment for health monitoring personnel, making outstanding contributions to the school's epidemic prevention work.

▲Restaurant staff delivering meals in the snow

【Chongqing Region】

       Starting from November, the epidemic situation in Chongqing has become increasingly severe, and the entire city has begun to remain silent. The four restaurants in the Changan Automobile Factory in the Chongqing region have quickly responded and decisively stocked up on supplies, while also calling on employees to sign up to stay in the restaurants to ensure meal supply. Everyone brought bedding and simple daily necessities from home, and fearlessly set up floor mats and tables and chairs in the restaurant despite the harsh environment. During this period, they not only had to ensure a daily supply of thousands of meals, but also took on the responsibility of transporting ingredients, often getting up in the middle of the night to collect vegetables, rice, flour, oil and other raw materials. During this period, no one complained about hardship or exhaustion, because we all know that in critical moments, only unity can overcome difficulties.

▲Employees of Changan Automobile Restaurant are preparing meals

       On December 4th, three restaurants in a military academy in Chongqing received an emergency notice to suspend all dine in services due to epidemic control measures and switch to delivery mode. They will now provide boxed meals for three meals a day, with approximately 8000 servings per meal, which greatly exceeds their usual workload. The area manager Liu Shaoxiang and the restaurant managers led their teams to stay on site and fully committed to ensuring food supply. After December 8th, the restaurant's guarantee will become more diversified, with dine in services and boxed meal delivery. In addition to ensuring the safety of students, special guarantees will also be provided for isolated personnel, school leaders, and international military personnel. During this period, restaurant employees also tested positive one after another, but most of them returned to work after taking a break of one or two days, persevering despite their illness and completing their security tasks.

▲Employees of a military academy restaurant in Chongqing region are serving meals

        Since November, the restaurant of Yangtze River Water Conservancy Design Institute has been using a boxed meal delivery model. Starting from December 7th, restaurant employees have gradually tested positive until all employees have tested positive once. During this process, everyone persisted in avoiding minor illnesses and worked hard to overcome difficulties, ensuring the normal operation of the restaurant. It is worth mentioning that during the epidemic prevention and control period, the restaurant also thoughtfully sent ingredients to the families of the design institute's business travelers, extending the service and love.

▲Changjiang Design Institute restaurant staff are packing boxed meals

【Southern Region】

       In Shenzhen, Ou Bin, the restaurant manager of South China Hospital, led several employees to work in the isolation area for patients with COVID-19. They entered the warehouse at six or seven o'clock every morning and could not leave the warehouse until eight o'clock in the evening. They worked hard for more than a month. Every day, they fight in the area closest to the virus to ensure that every patient can eat three hot meals a day on time.

▲South China Hospital restaurant staff are delivering meals

       The anti epidemic and supply guarantee of restaurants in two military academies in Guangzhou and Guilin are also facing great difficulties. Guangzhou restaurants have been closed for security since September 16th, while Guilin restaurants have been closed since September 27th and have been closed ever since. Entering December, over 90% of restaurant employees have been infected, and during the peak period of infection, there is a lot of pressure to provide on-site support. In this situation, most employees insist on working while sick, and if they can't bear it, they will rest in the dormitory for one or two days, and continue working when their condition improves slightly.

【Shanghai Region】

       Like other regions, employees in the Shanghai region have also experienced a wave of infections, with restaurant staff testing positive one after another. Faced with difficulties, each restaurant worked hard to overcome them, insisted on ensuring supply, and achieved a smooth transition as a whole. At one point, there were only 15 employees left at Yangzhou Hisense Restaurant, who had to prepare 6000 boxed meals every day. The employees started getting up at 3am to prepare dishes. In the face of difficulties, everyone worked together and worked together to overcome the most difficult week.

▲Employees of Yangzhou Hisense Restaurant are preparing meals

【Gu Xiangyuan Supply Chain】

       Faced with the spread of the epidemic in Beijing, Gu Xiangyuan cannot be alone, and positive cases have begun to appear among employees. In this situation, in order to ensure that the delivery of ingredients to over 300 customers in Beijing is not affected, Gu Xiangyuan, under the leadership of General Manager Hong Xi, took decisive measures to ensure timely and sufficient supply of ingredients.

▲Gu Xiangyuan food delivery vehicle

       One is to preserve strength and reserve mobility. Gu Xiangyuan adopts a strategy of having some personnel on duty and some rest and recuperation. Once the on duty personnel test positive, the rest and recuperation personnel at home can promptly replenish them to ensure uninterrupted food supply.
The second is to avoid contact and live in groups. The so-called three 'no contacts' refer to the lack of contact between procurement personnel and sorting personnel, suppliers and receiving personnel, and delivery drivers and restaurant personnel. At the same time, employees should live separately according to their work teams to avoid cross infection.
The third is to adjust at any time and ensure flexible supply. Gu Xiangyuan adjusts the delivery time and route at any time according to the local government, park traffic restrictions, and restricted road sections. If prohibited during the day, delivery will be made at night. If the road is closed, detours will be taken, and even relay transportation methods will be adopted to ensure smooth transportation of food ingredients.
The fourth is to use external forces to compensate for transportation capacity. Gu Xiangyuan also fully utilizes third-party drivers and vehicles, integrates social forces, and makes up for the pressure of insufficient transportation capacity for employees after transferring to Yangyang.
Fifth, strengthen protection and do a good job in disinfection and sterilization. Guxiangyuan strengthens personnel protection and vehicle environment disinfection and sterilization to ensure that all food materials transported from Guxiangyuan are safe. The driver wears protective equipment and arrives at the restaurant. After unloading the food, it will be disinfected again to ensure that the food delivered to the restaurant is safe.

▲Gu Xiangyuan Warehouse

       Thanks to the timely, precise, and effective measures taken, Gu Xiangyuan has maintained normal operation, providing a solid foundation for various projects in the Beijing region to fight against the epidemic and ensure customer catering.

       There are still many projects and excellent role models that have performed outstandingly in this epidemic prevention and supply guarantee process, which will not be elaborated on here. Looking back on the entire protection process, there were sweat, tears, fatigue, illness and pain, but there was no giving up or escaping. In the morning light, in the late night, in the piercing cold wind, and in the steaming smoke and fire, busy figures are everywhere. There are no heroes who fall from the sky, only mortals who step forward. The start, success, and ultimate victory of this battle against the epidemic and ensuring supply cannot be achieved without every ordinary and lovely colleague. Faced with the dual pressure of physical and mental health, they made every effort to ensure supply, excellently demonstrating their responsibility and dedication, and demonstrating unprecedented strength and unity. They are like bright flags fluttering in the wind on the catering supply front of Jianliyuan!

【Warm hearted care】

       The group company and its customers have seen and been moved by the efforts of the people at Jianliyuan, actively carrying out caring and condolence activities, and expressing gratitude to the employees.

▲Recommended Director and Mr. Zhang visit employees at Mercedes Benz project

       Chairman Jian Shixin and Beijing Regional General Manager Zhang Chenglong made a special trip to visit employees at the Mercedes Benz project, bringing boxes of oranges to remind everyone to take good care of themselves and take good care of their health. The restaurant specifically organizes employees to eat lamb and drink lamb soup together, and distributes canned peaches and Ping'an fruit to employees on site, hoping that they are healthy and safe. Mercedes Benz has also prepared various daily necessities for restaurant employees, including washbasins, toiletries, razors, socks, bath towels, and more, which are exceptionally thoughtful and heartwarming.

▲Employees receive daily necessities distributed by Mercedes Benz

▲The restaurant distributes canned peaches and Ping'an fruit to employees

       The company also focused on some projects that have been closed for a long time and provided daily necessities to employees. Each restaurant also makes every effort to prepare medicines and daily necessities for sick employees, providing care and attention. Many customers also distribute comfort products and medicines to restaurant employees to express their gratitude for their hard work.

▲Changjiang Design Institute distributes condolence items to restaurant employees

       Repeated care and condolences make employees feel warm in their hearts. They feel the recognition and support from the company and customers, and are more full of fighting spirit and strength to face the upcoming battle!

【Customer Delighting】

       Looking back on the process of epidemic prevention and supply guarantee, the people of Jianliyuan have once again demonstrated the spirit of "being particularly able to endure hardship, fight, and contribute". They truly put the protection of customers' dining needs first, tried every means to overcome difficulties, bravely moved forward, and delivered satisfactory answers to their customers. Many customers have sent banners and letters of praise to the company, highly praising the professional ethics and dedication of the staff at Jianliyuan. The industry recognition and brand credibility of Jianliyuan have been further enhanced.

▲Jinan Municipal Party Committee Office awarded the company a banner

▲Shandong Provincial Department of Justice awarded the company a banner

▲Thank you letter from South China Hospital

       The strong wind recognizes the strong grass, and in times of danger, heroes are seen. In the process of epidemic prevention and supply guarantee, we once again saw the overall awareness and team spirit of the people at Jianliyuan, and were once again moved by everyone's hard work and dedication. People often ask why Jianliyuan stands out on the fast-paced track of group meals? Because we have a group of managers who stand up and take the lead in times of crisis, and countless friendly, respectable, and diligent employees who do their utmost to meet the needs of customers and maintain the company's reputation and credibility. Now, we are ushering in a brand new year of 2023, and the battle for food and beverage supply is still ongoing. With various parts of the country gradually emerging from the shadow of the epidemic, we believe that victory is not far away!