On August 22nd, the "Hand in Hand, Ecological Win win -2024 Shell Indirect Procurement Partner Conference" organized by the Shell Group Procurement Center was held at the headquarters of Shell Group, and Beijing Jianliyuan Catering Management Co., Ltd. was awarded the "Excellence Award". This honor is not only a recognition of the service team of Jianliyuan Restaurant by Beike Group, but also a high recognition of the Jianliyuan brand.
Since its opening in November 2021, Beike Restaurant has always deeply rooted the concept of "striving for excellence" in every day's service and every detail. All employees have worked hard and have shown many outstanding performances in food safety, dish quality, service quality, and other aspects.
Food safety is the lifeline and high-voltage line of the group. In daily work, Beike Restaurant fully implements the group's food safety management system, strictly controlling every link from the procurement, storage, processing of ingredients to the production of finished products, and conscientiously practicing the core values of "being a conscientious enterprise and selling trustworthy food" to ensure that every customer can eat with confidence and peace of mind.
At the same time, Beike Restaurant not only has a buffet line that wins with taste, but also a rich and diverse range of flavor stalls, providing customers with a wide range of food choices. The restaurant insists on having popular dishes every week and additional meals every month. Among them, 2 to 3 popular and highly praised specialty dishes will be launched every week; Additional meals are often combined with seasonal changes, with desserts and meat as the main ingredients. Thousands of servings are required each time, which is a huge workload and places high demands on the efficiency of the restaurant's work. From January 2023 to September 2024, the restaurant added more than 20 meals, each time with excellent results. In addition, Beike Restaurant has also opened up a new route of tea break service, offering popular homemade desserts that are low in sugar, healthy, and green, which are deeply loved by customers.
At Beike Restaurant, excellence is also reflected in many service details, such as the promise to pick up the meal within one minute after swiping the card, effectively reducing customer waiting time and improving dining efficiency; The restaurant has also launched a Little Blue People service team. When customers encounter problems during the dining process, the "Little Blue People" will provide appropriate solutions within ten minutes. This measure significantly improves customer satisfaction and makes customers feel at home.
From the "Favorite Team of 2023" to this year's "Excellence Award", the achievement of honor cannot be separated from the meticulous and dedicated efforts of the Beike Restaurant team day after day. They truly achieved the goal of "designing every meal for you with care and serving you with care every day", and also laid a solid foundation for the continuous cooperation between the two parties. In the future, we hope that Beike Restaurant will continue to uphold the service concept of "striving for excellence", further improve the quality of dishes and service level, and provide a better dining experience for Beike friends.