【Editor's note】In response to the call of the group's summary meeting to build a strong talent pool, various regions have organized and carried out multiple training activities since March, providing targeted business training for employees at different levels and positions. The precise and fast training method has achieved good results and won unanimous praise from the trainees! Now, let's take a look at each training site together.
Training for clerks in Beijing region
The Human Resources Department of Beijing Region conducted batch training for regional clerks, with a total of 126 people participating in the training. The Human Resources Department has developed a targeted and detailed training plan based on the common problems encountered by new and old clerks in their work, and combined it with practical case studies to explain and analyze. In order to fully utilize the role of "transmission, assistance, and guidance", regional clerks were specially arranged to lead teams during the training period. The clerks discussed and analyzed face-to-face, forming a good interaction. After this training, the new clerk consolidated their business knowledge, while the old clerk gained experience in problem-solving, resulting in a significant improvement in work efficiency.
Beijing Regional Kitchen Supervisor Training
The human resources department of the Beijing region collaborated with the security department to organize training for kitchen supervisors, and 81 new kitchen supervisors participated in the training. The training adopts a combination of indoor and outdoor methods. Outdoor fire drills allow everyone to intuitively experience the use of firefighting equipment and strengthen their awareness of fire safety; The system and system training helped everyone streamline the operation process and consolidate the execution standards. Cost accounting and product quality training have enhanced everyone's awareness of cost saving and taught them skills to improve the quality of dish production. The entire training is practical and intuitive, and the effect is very good.
Training for New Operations Managers in Beijing Region
The Human Resources Department of the Beijing Region organized a training program for new operational managers, with 40 participants. The training specifically invites Zhang Chenglong, the General Manager of Beijing Region, and some outstanding regional managers as lecturers to share management experience and cases. The lecturers used real-life examples to illustrate the key points that managers should pay attention to in their work. The entire training was very down-to-earth and practical, benefiting new managers greatly and enhancing their management experience. Starting from this year, the Beijing region will increase the frequency of training for operational management personnel, striving to conduct it once every quarter.
Beijing Regional Service Internal Trainer Training
In 2023, the Human Resources Department of the Beijing Region added the training of "Service Internal Trainers". The training personnel are composed of excellent service personnel selected from various regions. During the training, internal and external instructors provide comprehensive training to participants in terms of theoretical knowledge, professional skills, and teaching techniques, and help them develop their own teaching style based on the characteristics of each trainee. This training has further strengthened the service training capabilities of the Beijing region. The service trainers will provide comprehensive training for restaurant service personnel in this area, effectively improving the service quality of each region and restaurant.
Chongqing Regional Restaurant Manager/Supervisor Training
The Chongqing region has organized specialized training for restaurant managers and kitchen supervisors on system safety, deepening their understanding of system safety work and the company's system safety standards. They have also emphasized the importance of "safety above all else, prevention first, and constant vigilance" in their work. The training also promoted the company's management system and the submission requirements for human resources related materials. Through the training, the management personnel gained a more comprehensive understanding of the company's systems, processes, and standards, and enhanced their sense of identification and belonging to the company.
Shandong Region/Training for Regional Clerks in Shanghai Region
The Human Resources Department of Shandong Region organized special training for the clerks and supervisors in various regions of Shandong and Shanghai. This training breaks the previous single theoretical knowledge explanation mode and changes to a knowledge explanation+student trial teaching+student sharing+mutual communication approach. The staff from the Human Resources and Administration departments provided explanations on salary calculation, daily attendance, filling in new employee onboarding and offboarding information, using the U9 system, and using the dormitory Jiandao Cloud system. Some regional clerks also shared their business experiences. Through training, the professional abilities and qualities of regional clerks have been further enhanced.
New Manager Training for Shandong Region
The Human Resources Department of Shandong Region organized two batches of new manager training in Jinan and Qingdao. During the training process, personnel from various functional departments provided detailed explanations and training on their respective responsibilities, guiding new managers to comprehensively master the company's various work standards and carry out their work in compliance. During the training, Manager Zhang Lei of the Management Center also elaborated on the company's development overview, core business sectors, and strategic development plans for the development and promotion of new management personnel. As a manager, as long as you manage with care and follow the common development of the enterprise, you can definitely stand on a bigger stage.
In 2023, the training work in various regions of the group is actively underway. From the organized training, it can be seen that this year's training work is more precise, practical, and interactive. Each region will continue to combine the needs of employees in various positions, adopt flexible and diverse training methods, carry out various trainings, enhance employees' practical and theoretical abilities, improve the standard execution level of various positions, and enhance the comprehensive ability of the team.